DGTL ADE - FAQ

TICKETS
- WHAT'S THE DIFFERENCE BETWEEN EARLY, REGULAR AND LATE TICKETS?
  
  The price is the only difference between early, regular and late tickets.
- WHAT IF I WANT TO SELL MY TICKET TO A FRIEND?
  
  If you want to sell your ticket to a friend you can use DGTLswap powered by www.ticketswap.nl this will secure a safe swap of your ticket.
- WHERE CAN I BUY TICKETS?
  
  Tickets for Rüfüs Du Sol // DGTL can be purchased here: TICKETS
CASHLESS
- HOW DOES IT WORK?
  
  DGTL is fully cashless. Which means you can pay with your debit and creditcard at the bars for food and drinks. However, if you only have cash you can exchange this at top-up stands on the festival site for a DGTL card. Your cash will be uploaded to this card so you can buy drinks and food.
HARD CUPS
You will pay a deposit for your drink-cups and PET water bottles. When these cups and/or bottles are returned at the bar the paid deposit will be distracted on the following order. The deposit on your cup and bottle is €1, and is not refundable.
GENERAL DISPOSAL
There will be trash bins all around the festival site as well as in the surroundings of the festival. At the festival we will separate all the waste. We would appreciate your corporation on this. Please don’t take any bottles, cans or foods with you to the festival, it is not allowed and causes more garbage. DGTL likes to keep the neighborhood clean, please take notice.
VOLUNTEERS
DGTL is all about making fundamental changes in the way we organise and build our festival. With our DGTL Revolution program, we focus on sustainability, innovation and awareness in order to create an amazing event experience. To realize our green ideas, a dedicated volunteer army is ready make these changes a possibility. More info: https://revolutionfoundation.nl/volunteers/
PRACTICAL
- ARE LOCKERS AVAILABLE?
  
  Yes, lockers are available. Please note: these lockers are small in size, a backpack or suitcase will most likely not fit. You can buy them at the event.
- ARE THERE ATM’S AT DGTL ADE EVENT?
  
  No, we don’t have ATMs on the event site. It's however possible to pay with a debet or credit card at the bars for food and drinks.
- CAN I BUY CIGARETTES?
  
  Yes, there will be a tobacco stand.
- CAN I BRING MY LAPTOP OR TABLET TO THE EVENT?
  
  You are not allowed to bring your laptop or tablet device to the event, not even if you store it in your locker.
- Uber
  
  Uber gets you wherever you need to go. Download the app, request a ride, and a nearby driver will arrive in minutes.
  Already an Uber pro? Check out the ADE tips below to take your experience to the next level:
  
  Ready, set go!
  Before your ADE journey begins, please check if your Uber app is up to date, if you're still logged in and if a correct, valid paying method is linked to your account.
  
  24/7
  Now you never have to leave before the final encore. Request a ride 24/7.
  
  Know before you go
  Fares fluctuate based on demand, so if it's out of your price range, check back for lower fares.
  
  Find your driver
  You can use the handy and anonymous 'Contact' feature. This allows you to get in touch with your driver via chat or phone to discuss additional pickup instructions.
  
  Confirm your driver
  Make sure you get into the right car with the right driver by checking the car model and license plate in app before hopping in.
  
  Request a ride with multiple stops
  Need to pick up a friend along the way? Tap '+' in your screen to easily add multiple stops to your trip.
  
  Split your fare
  During a trip, select 'Split Fare' at the bottom of your screen to divide the trip fare equally between friends.
  
  Send your Status
  Send your trip status and let your friends know when you'll arrive or when you'll be home.
- NEIGHBOURS NDSM
  
  Brief_omwonende_DGTL_NDSM_2019165.pdf
DISABLED GUESTS
In cooperation with Signway / Senself, DGTL strives to make its events accessible to visitors with a disability. A special festival map with information regarding accessibility of the festival grounds will be available at the locker-desk.
- IS THE EVENT WHEELCHAIR ACCESSIBLE?
  
  The event grounds and part of the bars and sanitary facilities will be wheelchair accessible. There won’t be a wheelchair stage or special wheelchair-zone.
  
  There will be wheelchair accessible toilets. The location can be found on the festival map.
- WHERE CAN I PARK?
  
  When you want to park your car in one of our reserved disabled parking spots, please contact us at this address: access@dgtl.nl
  
  Any questions regarding parking and the Kiss ‘n Ride can be directed towards traffic support or security at the NDSM-docklands.
- SOUND AND LIGHT
  
  DGTL ADE event uses (loud) sounds and stroboscopic light effects.
- MEDICINES
  
  Bringing prescribed drugs to DGTL is only permitted in conjunction with a doctor’s note. Please contact us in advance at access@dgtl.nl.
I Love my ears
Please take care of your ears! With music above 87 dB it is smart to use earplugs with a special music filter. With these earplugs you can still hear the music perfectly, conversations remain intelligible and most important of all, you prevent hearing damage and the annoying ringing after the event. In addition the Alpine PartyPlug earplugs are super comfortable. During DGTL ADE event Alpine PartyPlug earplugs will be available at all the cash desks. The PartyPlug earplugs are reusable, so you can protect your ears not only at DGTL ADE event but on other festivals as well. Love your ears!
Celebrate Safe
To DGTL it's important that people can party as safe as possible. Celebrate Safe, part of DGTL ADE event, is a platform that gives you advice and provides you reliable information about partying safely, more info: www.celebratesafe.nl
LOCATION
The location of DGTL ADE is like all the previous years in the NDSM Loods. The ferry goes from Amsterdam Central Station and to the NDSM Werf. From there you can walk in a few minutes to the Loods, just follow the DGTL signs. If you travel by car you need to have the following address: Scheepsbouwloods tt Neveritaweg 15 1033 WB Amsterdam